AI is the key to winning the wealth clients of the future

A major generational shift is underway. Within just a few years, billions of dollars will change hands, and according to a new Capgemini report, 81% of next-generation wealthy individuals will switch wealth managers after inheritance. And much of it comes down to technology and AI.

“We’re seeing a generation that grew up with algorithms, on-demand services, and mobile access to everything. They expect their wealth manager to deliver a digital, user-friendly experience with AI seamlessly integrated,” says our CEO and Co-founder, Ken Gamskjaer.

AI as a driver of advice

Quarterly reports and backward-looking statements don’t cut it for the next generation. They want predictions and insights before they even ask. This is where AI is the key.

“It’s not about making the advisor irrelevant. On the contrary, AI is a critical tool that makes advisors more valuable in client interactions,” emphasizes Anders Viskum, CEO Nordics and Co-founder of Aleta.

The Aleta platform uses AI to automate data sources, identify anomalies, predict risks, and forecast outcomes. This frees up time and gives clients a complete overview across banks and asset classes.

Capgemini’s report shows that half of next-gen wealthy clients are dissatisfied with their wealth manager’s reporting. That opens the door for those who can combine strong advisory with strong technology.

Technology as a competitive edge

But the dissatisfaction doesn’t stop with clients. One in four relationship managers is planning to leave their position because they are unhappy with the technology at their disposal. And according to Capgemini, 62% of their clients would follow them.

“Far too many wealth managers are stuck with outdated systems that hold back both advisors and clients. Technology has become a critical competitive edge. Not just to retain clients but to win new ones. The payoff far outweighs the investment,” says Ken Gamskjaer.

Aleta’s bet on AI and the next generation

For years, we’ve been operationalizing AI in our platform, which is used worldwide by wealth managers, family offices, and advisors who want to deliver a digital experience that meets the standards of the next generation.

“We believe the winners of the future will be those who combine human judgment with intelligent AI,” says Anders Viskum.

Today, the Aleta platform monitors assets worth over $100 billion and has won awards for its innovative reporting solution.